Bill’s customer service and response time to emergencies are second to none. Bill was honest and efficient in his estimation of work that needed to be done in my home. Bill is also extremely personable, easy to ask questions of and gives very clear and concise answers that make you feel comfortable as a homeowner that you are getting expert opinions. I would recommend Bill and his team at Flood Crew to any homeowner that has difficult flood-related issues that require remediation. If I could give ten stars I would!